Privacy Policy

GetBanked is a specialist banking infrastructure advisor operating as GetBanked Ltd. We help high-risk businesses connect with regulated banking and EMI partners.

Data Controller: GetBanked Ltd

Contact: privacy@getbanked.co

We collect the following categories of personal data:

• Contact information: Name, email address, phone number, company name
• Business information: Industry, jurisdiction, monthly volumes, licensing status
• Usage data: Pages visited, time on site, referring URL (via analytics)
• Communications: Messages and enquiries you send to us

We do not collect payment card information directly. We do not sell or rent your personal data to third parties.

We use your data to:

• Assess your pre-approval application and match you with appropriate banking partners
• Respond to enquiries and manage client relationships
• Send relevant service communications (you may opt out at any time)
• Improve our website and services via analytics
• Comply with legal and regulatory obligations

We process your data on the following legal bases:

• Contractual necessity: To provide our brokerage services
• Legitimate interests: To improve our services and communicate with prospects
• Consent: For marketing communications (you can withdraw at any time)
• Legal obligation: To comply with applicable laws

We share your personal data only where necessary:

• Banking partners: With your consent, when facilitating introductions to banks or EMIs
• Service providers: Email delivery (Resend), analytics (privacy-preserving tools only)
• Legal authorities: Where required by law

We do not share your data with third parties for marketing purposes.

We retain your data for as long as necessary to provide our services and comply with legal obligations. Pre-approval data is retained for 24 months. You may request deletion at any time by contacting privacy@getbanked.co.

Our website uses essential cookies for functionality and analytics cookies to understand how visitors use the site. We use privacy-preserving analytics and do not track you across other websites.

You can manage cookie preferences using the banner on your first visit or by contacting us.

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request erasure of your data
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise any right, contact privacy@getbanked.co. You also have the right to lodge a complaint with the ICO (Information Commissioner's Office) at ico.org.uk.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted over encrypted connections (HTTPS).

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on our website. The date at the top of this page reflects the most recent update.

For any privacy-related questions or to exercise your rights, contact us at:

privacy@getbanked.co